Contact
Talk to the JellyTide desk
One team, one inbox, no ticket maze. Most emails are answered the same business day and everything is answered within one.
Support and product questions
[email protected]
Dosing, ingredients, verification, anything about the
product itself.
Orders, returns and refunds
[email protected]
Put your order number in the subject line and the reply
comes faster.
Telephone
+1 (509) 214-7730
Monday to Friday, 8:00 to 18:00 Pacific Time.
Postal address
Bellweather Provisions, Inc.
421 West Riverside Avenue, Suite 610
Spokane, WA 99201
United States
Returns are handled elsewhere
Do not post bottles to the office address. Email first and you will get the fulfilment centre address, which is where returns are received and processed.
Payment and shipping
Payment is captured and parcels are dispatched by the manufacturer's authorized checkout and fulfilment partner. This portal never handles your card.
Send a message
This form opens your own email client with the details filled in. There is no backend on this site, which also means there is no database of your messages sitting here.
Anti-phishing note. We will never ask for a full card number, a CVV or a bank password, by email, by phone or on this site. The only addresses we write from end in @ejellytide.com. Anything else claiming to be us is not, and we would like to see it: forward it to [email protected]. This is also the official contact channel referenced in step four of the source verification check.